OTTERalerts

OTTERalert is ÌÇÐÄTV¹ÙÍø’s emergency alert system. It delivers emergency alerts via email, text, desktop notification, and an outdoor speaker system to all members of the ÌÇÐÄTV¹ÙÍø community.

A UPD officer showcasing an OTTERalert to a student

Emergency Alerts for ÌÇÐÄTV¹ÙÍø Students and Employees

ÌÇÐÄTV¹ÙÍø employees and students automatically receive emergency alert emails to their campus email address whenever there is an emergency on campus or when the system is undergoing testing.

  • to start receiving emergency alerts via text
  • .

Alerting Methods

Email alerts

OTTERalert emails are sent from csumb@email.getrave.com or noreply@genasys.com. ÌÇÐÄTV¹ÙÍø employees and students automatically receive OTTERalert emails to their campus email account.

Desktop alerts

OTTERalert messaging are sent to all ÌÇÐÄTV¹ÙÍø-owned/managed computer workstations and laptops running the Rave Notifier software. OTTERalert will display a full-screen pop-up alert that provides messaging about the emergency on campus and what actions to take. . 

Text alerts

OTTERalert texts come from  226787, 67283, 78015 or 77295. To stop receiving the text alerts, reply STOP to an OTTERalert message. ÌÇÐÄTV¹ÙÍø employees and students are encouraged to .

Speaker system alerts 

Depending on the situation, the campus speaker system may be used.

Website alerts

The Emergency Information Page may be used for notifications and updates. In the event of an emergency, every page of the ÌÇÐÄTV¹ÙÍø website displays a banner with emergency alerts and updates.

Social Media alerts

may be used for notifications and updates.

OTTERalerts for Parents and Family Members

Parents and family members of ÌÇÐÄTV¹ÙÍø students and employees can receive emergency alerts via text by having their cell phone number added to an existing ÌÇÐÄTV¹ÙÍø student or employee OTTERalert account. 

OTTERalerts for the General Public

Anyone who is not a ÌÇÐÄTV¹ÙÍø employee or student can receive ÌÇÐÄTV¹ÙÍø’s emergency alerts via text by texting OTTERalert to 226787. Active emergency alerts can also be viewed at csumb.edu/emergency.

ÌÇÐÄTV¹ÙÍø University Police or the Emergency Mascot

Contact OTTERalert

Contact ÌÇÐÄTV¹ÙÍø University Police or the Emergency Manager.

In an emergency, CALL 9-1-1. The Police Department’s public counter is open Mon-Fri, 8 a.m. to 5 p.m. when ÌÇÐÄTV¹ÙÍø is open. Officers are available 24/7. Call (831) 655-0268 for non-emergency situations.

Yvonne Gordon

Interim Emergency Manager